Privacy Policy

Last updated: March 2, 2026

Welcome to BOAZ Rentals. We value your privacy as much as a sunset over Carvoeiro. This policy explains how we handle your personal information when you visit www.boazrentals.com or book a stay with us.

By using our services, you acknowledge the practices described below. We’ve kept this as clear as possible.

1. Who We Are

BOAZ Rentals is the data controller responsible for your information.

  • Address: Rua do Casino 54B, 8400-515 Carvoeiro, Portugal
  • Email: info@boazrentals.com
  • Phone: +351 289 060 025

2. Information We Collect

We collect information to provide a seamless holiday experience and to meet our legal obligations in Portugal.

  • Identity Data: Full name, date of birth, nationality, and travel document details (Passport/ID).
  • Contact Data: Email address, phone number, and home address.
  • Financial Data: Processed securely via Stripe; we do not store full card numbers.
  • Technical Data: IP address, browser type, and usage patterns (via cookies).

3. Why We Use Your Information

Under the GDPR, we must have a legal basis for using your data. Here is how we use yours:

PurposeLegal Basis
Managing BookingsPerformance of a Contract
Guest Registration (AIMA)Legal Obligation (Portuguese Law)
Processing PaymentsPerformance of a Contract
Customer SupportLegitimate Interest (providing a good service)
Marketing & NewslettersConsent (which you can withdraw anytime)
Website SecurityLegitimate Interest (protecting our site from fraud)

4. Mandatory Guest Registration (AIMA)

Under Portuguese Law (Lei n.º 23/2007), all accommodation providers are legally required to report the entry of non-Portuguese citizens to the Agência para a Integração, Migrações e Asilo (AIMA).

  • Required Data: To comply, we must collect your full name, nationality, date of birth, residency, and travel document details (type, number, and country of issue).
  • Storage & Location: This data is stored on our secure servers located in the Netherlands (EEA). It is never transferred to servers outside of the European Union.
  • Technical Security:
    • In Transit: Data is collected via a secure online form and transmitted exclusively over an encrypted HTTPS connection.
    • At Rest: Your travel document number is immediately encrypted using AES-256 encryption before being saved to our database. This ensures that even in the unlikely event of a system breach, your identification numbers remain unreadable and secure.
  • Retention: In accordance with Portuguese tax and accounting regulations, this registration data is retained for 10 years, after which it is permanently purged from our systems. Your encrypted identification number will be permanently purged after 1 year.
  • Legal Necessity: Providing this information is a legal requirement for your stay. If you choose not to provide these details, we will unfortunately be unable to fulfill your booking or provide accommodation.

5. Sharing Your Data

We don’t sell your data. We only share it when necessary:

  • Authorities: AIMA and Portuguese Tax Authorities (AT) as required by law.
  • Service Providers: Stripe (Payment processing) and Google Analytics / Beyond Beacon (Anonymized website usage).
  • Business Transfers: If BOAZ Rentals is sold or merged, your data may be transferred to the new owner.

6. Data Retention

How long we keep your data depends on what it is:

  • AIMA & Tax Records: 10 years (as required by Portuguese tax and accounting regulations).
  • Marketing Data: Until you unsubscribe or withdraw consent.
  • General Inquiries: 2 years from the last contact.

7. Your Rights

Since we operate in the EU, you have powerful rights regarding your data:

  • Access & Rectification: Ask for a copy of your data or fix errors.
  • Erasure (“Right to be Forgotten”): Ask us to delete data (unless we have a legal obligation to keep it).
  • Restriction & Objection: Stop us from using your data for specific purposes (like marketing).
  • Data Portability: Request your data in a machine-readable format.
  • Withdraw Consent: If you signed up for emails, you can opt-out via the “Unsubscribe” link or by emailing us.

To exercise these rights, contact us at info@boazrentals.com. You also have the right to lodge a complaint with the CNPD (Comissão Nacional de Protecção de Dados), the Portuguese data authority.

8. Security

We use industry-standard security measures (SSL/HTTPS, AES encryption) to protect your information. While no system is 100% impenetrable, we do our utmost to keep the “digital locks” on our doors strong.

9. Cookies

We use cookies to improve your experience. For details on how to manage these, please see our Cookie Policy.

10. Policy Updates

We may update this policy occasionally. If we make significant changes, we will notify you by updating the date at the top. Changes take effect 30 days after posting.

Contact Our Privacy Officer

If you have questions about your data, please contact our Privacy Lead:

Email: admin@boazrentals.com

Address: Rua do Casino 54B, 8400-515 Carvoeiro, Portugal